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Need help or more info?

Feel free to contact us whenever
you like by email or phone if you
have any questions, wishes, or
comments concerning your trip
to St. Petersburg.

Yours,
Contact Us

What our clients say

Dawn Butcher
"We just wanted to thank you for the wonderful 2 day tour my family & I enjoyed with Elena in St. Petersburg.... it was the highlight of our cruise. Elena was so knowledgeable, warm & friendly, nothing was ..."
Read all testimonials

Make a difference with SPB-Tours!

SPB-Tours will donate $1 of your total
tour cost to Orphanage
House No. 40 in
St. Petersburg.
More information

Got Questions? 

Please first take a moment to browse the links below for a quick answer to the most commonly asked questions.
  1. Can I book a 1 day group tour if my ship is in port for 2 days, or 2 day group tours if my ship is in port for 3 days?
     
  2. How and when do I pay for my tours?
     
  3. If I make a booking for multiple couples/families/people, can we all pay separately  and with multiple credit cards in the same booking?
     
  4. Do you provide visas?
     
  5. What is your cancellation policy?
     
  6. The tour start times listed on your website itineraries seem to start too early for my ship. Is the tour start time adjusted to my specific ship?
     
  7. Could I miss my ship if I choose SPB-Tours?
     
  8. Where do I go to meet you after disembarkation?
     
  9. If I wish to purchase food, drinks or souvenirs in St.Petersburg, what currency should I have?
     
  10. How much gratuity should I calculate into the expenses of the tour, and what currency should I tip in?
     
  11. What evening options are avaliable? Will I return to the ship before my evening option begins?
     
  12. My ship in only in port for 2 days. Is it possible to visit Moscow during this time?
     
If you can't find what you are looking for there, please use the contact form below as this is the fastest way to get in touch. You can expect a personalized reply within 1 business day. If you are ready to book, please enter your ship and sailing date (the date you first set sail and not the date of any particular tour) into the Choose Your Cruise column on the left of this page and you will be led through the booking process.
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Contact

Germany | Choriner Straße 63, 10435 Berlin
Russia | Sea Port “Marine Facade”, Terminal 4 office, No. 202, St. Petersburg 199405
Berlin telephone: +49 306 951 8815 (Mo-Su 9a-6p CEST) (English)